Real customers getting real results
CASE STUDY 04
Medtronic sales agent Spine NSW improves storage capacity and process flow with new warehouse layout
Spine NSW is the sales agent in NSW and ACT for Medtronic spinal and biologics implants. Each order they process involves the customised assembly of a set of surgical implants and instruments specific to an operation for a patient. They have a growing business and increasing order throughput. This, combined with an expanded product range, was adding pressure to their storage capacity and their ability to turn around returned instrument sets and implants for other orders.
Spine NSW operates out of a factory/office unit with a small double height warehouse. They wanted to see if they could use the height of their warehouse for more storage and develop an improved layout to speed inbound and outbound processing of surgical kits. Spine NSW engaged Logistics Help to review their processes and develop a revised warehouse layout with more storage capacity.