New book coming in 2019
Logistics Help for Online Retailers
by Andrew J Clark – The Logistics Linchpin
How to win at online retail with high performance logistics
The reality is that you have not made a sale until your product is in the hands of your customer and your business won’t survive against the competition unless you have high performance logistics operations that consistently deliver your promise to your customers. This book walks you through the logistics practicalities of your supply chain from source to customer and back again. Dealing with fundamental questions like:
- How much stock do I buy?
- Where and how do I store my stock?
- How do I keep these costs under control?
- What systems do I need?
- What’s the best way to fulfill customer orders?
- How should I ship my products to my customers?
- How do I handle returns?
Draft outline of the book
Part 1: How to sell online
Online retail is now an essential business strategy
Can my business sell successfully online?
Ways to fulfill online sales
Control your destiny and run your own logistics
What could possibly go wrong?
Top ten logistics issues for online retailers1
Part 2: How to build your supply chain
Primary industry & mining
Services and intermediaries
Establish your market and product strategy
Buy your products
Purchase order calculation
Purchase order management
Ship your products to your warehouse
Receiving and put-away
Your warehouse or theirs?
When should you outsource to a 3PL?
How to choose a 3PL
How do 3PLs charge?
Transitioning to a new 3PL
Who should manage the freight?
What about Fulfillment By Amazon?
What if it goes wrong?
Look after your products
Physical inventory management
Warehouse layout & design
Racking and storage systems
Materials handling equipment
Warehouse Management Systems
Replenish your warehouses & retail stores
Transfer order management
Sell your products
Back end systems
Pick and ship your products
Managing orders in the warehouse
Freight Management Systems
Return your products from your customers
Returns are marketing
Return order management
Return inventory management